Contact Us

Please fill out the form here to contact us regarding Charter firearms warranty, repairs, parts or return shipping. We will get back to you as soon as we can.

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Our Office is located at:
18 Brewster Lane, Shelton, Connecticut 06484
Phone: Toll free (866)-769-4867  

Fax : (203) 922-1469

Diane "Dee" Ecker, Customer Service Manager

Donna Lucarelli, Customer Service Specialist

For Repair Status and Shipping Information: or

*** All of our firearms (manufactured in Shelton, CT) feature a lifetime warranty ***