Contact Us

Please fill out the form here to contact us regarding Charter Arms warranty, repairs, parts or return shipping. We will get back to you as soon as we can.

Kindly submit a valid email and phone number so we can reach you promptly. Your information is safe and will never be used to spam your inbox.

Our Office is located at:
18 Brewster Lane, Shelton, Connecticut 06484


Phone: (203) 922-1652  

Toll free: (866) 769-4867  

Fax : (203) 922-1469

Alexa Nevolis, Customer Service:
csupport@charterfirearms.com

For Repair Status and Shipping Information:

csupport@charterfirearms.com or repairdept@charterfirearms.com 

*** All of our firearms manufactured in Shelton, CT feature a lifetime warranty ***