FAQs

Where can I buy Charter firearms?

Any local gun shop can get Charter Arms for you. This easy process only takes about a week. See dealer location. Please have your dealer contact us directly if they have difficulty locating our products. For questions regarding Charter firearms ordering, models available, and dealer locations, contact:

Charter Arms Sales & Marketing

Phone:(203) 922-1652

Fax:(203) 922-1469

Email: nick.ecker@charterfirearms.com

How do I clean my Charter Arms revolver?

You will find a detailed how-to video on our page called Videos

Where do I find the exploded view and parts list for the Bulldog .44 special?

Click here to download the Exploded View

Click here to download the Parts List

Where do I find the exploded view and parts list for the .38 Undercover models?

 .38 Undercover Exploded View

Click here for a list of parts for UNDERCOVER®.38 Special / Undercoverette®.32 Mag Pathfinder® .22LR / .22Mag

Can I shoot +P in my .38 revolver?

Charter .38's are among the smallest revolvers in this caliber. Yes they can handle +P but we do not recommend it for the following reasons:

+P ammo requires a four-inch minimum barrel to burn the extra powder. Therefore, in a two-inch barrel the extra powder is burned after the bullet leaves the barrel creating more recoil and making it harder to come back to target.

We recommend a standard velocity load and practice with round nose lead rounds which are the least expensive. When you load for protection, use a jacketed or hollow point in the same grain you practice with.

Can I send my gun in for repair or do I have to visit a retail firearm store?

Due to variations and restrictions in state and local regulations, we recommend shipping your revolver through your local gun dealer. This is the easiest and most secure way to return your gun for repairs. For your convenience, we've created a form you can use to describe the nature of your repair need. Simply download, fill in the form, print it and include it with the firearm sent to Charter Arms for repair. Should you choose to ship your firearm yourself, please abide by the following instructions.

  • Be certain the firearm is unloaded.
  • Include typed or neatly written explanation of the problem(s) or repair(s) to be made.
  • Include your name, full address and a daytime phone number.
  • Pack with adequate padding/filler and tape generously to avoid damage. Address the package discreetly (i.e. do not disclose the contents on the outside of the package).
  • Insure and ship via UPS or Fed Ex.

How much is my older Charter firearm worth?

The value of a firearm depends on its condition. Please visit Blue Book Publications for further information.

Can Charter Arms repair my old Charter firearm?

Yes. There is a $49.95 charge that covers all shipping, handling, and labor. There is also a charge for any additional parts.

Can Charter Arms polish and re-finish my Charter firearm?

Yes. However, we may not be able to correct deep pitting. Cost, depending on condition, is $100.00. The cost includes stripping the firearm, re-polishing and re-finishing or bead blasting, re-assembly, test firing, and final inspection. (Contact factory for specific repair cost.)

Can I replace a missing piece on the end of the ejector rod?

Yes, but you are actually missing three parts: ejector rod head, ejector rod collar, and ejector rod collar spring. When ordering, please indicate black or stainless finish and caliber.

I'm shopping for a revolver and I see the term "ultra-lite" tossed around a lot. What's the standard?

"Ultra-lite" is a marketing term--a buzzword. Believe the scale instead. With twelve models weighing between 12 and 16 ounces, Charter's Undercover line offers true ultra-lites.